Block 7: Continuity of care

Continuity of care is associated with improved preventive and chronic care, greater patient and clinician experience, and lower costs. To achieve continuity requires patient registration (block 3), which links each patient to a clinician and team. High-performing practices measure continuity for each clinician and achieve continuity goals of 75% to 85%. Reaching these goals requires the front desk staff to encourage patients to see the clinician to whom they are registered.